How can we help?
Find answers to frequently asked questions about orders, shipping, returns, and more.
General
Delivery time depends on your location.
Inside Dhaka: 1–3 working days
Outside Dhaka: 2–4 working days
You will receive a tracking update via SMS/email once your order is shipped.
We accept multiple secure payment options:
Cash on Delivery (COD)
Mobile Banking (bKash)
All transactions are encrypted and processed securely.
Yes. You can request a return or exchange within 3 days of delivery if:
You received a damaged book
You received the wrong book
Books must be unused and in original condition. Please contact our support team with your order ID for assistance.
Still have questions?
If you couldn't find the answer you're looking for, please don't hesitate to contact our support team.